REFUND POLICY
A Legal Disclaimer
The Network reserves the right to interpret, modify, or amend this Refund Policy at its sole discretion and without prior notice.
Nothing in this Refund Policy shall be construed as a waiver of the Network’s rights under the law, including but not limited to the right to refuse a refund request or to enforce any of the terms and conditions governing membership.
Refund Policy - the basics
1. Overview
The Saved to Serve Refund Policy outlines the circumstances under which membership fees and payments may be refunded to members. By becoming a member of Saved to Serve ("the Network"), you agree to this Refund Policy as part of the Membership Terms and Conditions.
2. Membership Fees
2.1 Non-Refundable Fees: All membership fees are generally non-refundable. Once paid, membership fees cannot be refunded, except in specific cases outlined in this policy or as required by applicable law.
2.2 Pro-Rated Refunds: Pro-rated refunds of membership fees are not available, including in cases where a member chooses to terminate their membership before the end of the membership term.
3. Exceptions
3.1 Duplicate Payment: If a member accidentally makes a duplicate payment for the same membership term, the duplicate amount will be refunded upon request.
3.2 Error in Billing: In the event of a billing error where a member is charged an incorrect amount, the Network will issue a refund for the difference or provide a full refund if appropriate.
3.3 Special Circumstances: The Network may, at its sole discretion, consider a refund request in special circumstances, such as extreme financial hardship or other extenuating situations. Any such refund will be considered on a case-by-case basis and is not guaranteed.
4. Refund Request Process
4.1 Submission of Requests: To request a refund, members must submit a written request to the Network's support team at [insert contact information]. The request should include the member’s name, contact information, membership details, and the reason for the refund request.
4.2 Review and Approval: Refund requests will be reviewed by the Network’s administration team. Members will be notified of the decision within 15 business days of submitting the request. If approved, refunds will be processed within 10 business days following approval.
4.3 Payment Method: Refunds will be issued using the same payment method originally used by the member, unless otherwise agreed upon.
5. Event Fees
5.1 Event Cancellations: If a member pays a fee to attend a Network-sponsored event and the event is canceled by the Network, the member will be entitled to a full refund of the event fee.
5.2 Member Cancellations: If a member cancels their attendance at a Network-sponsored event, refunds may be issued based on the cancellation policy specific to that event. Please refer to the event’s terms and conditions for details.
6. Changes to Refund Policy
6.1 Amendments: The Network reserves the right to amend this Refund Policy at any time. Any changes will be communicated to members via email or the Network’s website. Continued membership following the communication of any changes to this policy will constitute acceptance of those changes.
7. Contact Information
7.1 Inquiries: For any questions or concerns regarding this Refund Policy, please contact us at [insert contact information].